Last Updated: August 21, 2025
Clear2Drive respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we share it, and your rights.
Information We Collect
We collect information from you when you use our Services, request support, or interact with us. This may include:
- Identifiers: Name, email, phone, mailing address, driver’s license, DOB, SSN.
- Account Data: Login details and MyAccount activity.
- Demographics: Age, gender, income, and other optional info.
- Payment Info: Credit/debit card details.
- Vehicle/Driver Info: VIN, make, model, DUI history.
- Biometric Info: Limited use facial scans for identity verification (deleted after verification). Facial scans are used only to verify your identity and are securely deleted immediately after verification is complete.
- Geolocation Data: Location information from devices.
- Audio/Visual: Customer service call recordings.
- Cookies/Tracking: Browser/device data and site usage analytics.
How We Use Your Information
We use your information to:
- Provide and improve Clear2Drive Services.
- Process transactions and payments.
- Meet DUI compliance requirements.
- Personalize your experience.
- Send service or marketing communications (opt-out available).
- Prevent fraud and comply with legal obligations.
How We Share Your Information
We may share information with:
- Government/Authorities: To meet legal obligations.
- Service Providers: For payment processing, identity verification, customer support. Facial scans are used only to verify your identity and are securely deleted immediately after verification is complete.
- Business Partners: If you request third-party services.
- Affiliates: Within Clear2Drive’s business operations.
- Corporate Transactions: If Clear2Drive is acquired or merged.
- At Your Direction: With parties you authorize (e.g., attorneys, DUI schools).
- Aggregated Data: Non-identifiable usage statistics.
Cookies & Tracking
Clear2Drive uses cookies and similar technologies to improve user experience, track website performance, and support marketing. See our Cookie Policy below for details.
Data Retention
We retain personal information only as long as necessary for the purposes described, unless a longer period is required by law.
Security
We implement reasonable safeguards to protect your information, but no system is 100% secure. Please use caution when submitting personal data.
Children’s Privacy
Clear2Drive does not knowingly collect information from children under 16. If discovered, such data will be deleted immediately.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be posted here.
Contact Information
For privacy-related questions:
Clear2Drive Legal Department
100 San Marcos Blvd, Suite 449
San Marcos, CA 92069
Phone: 855-261-3944
Email: customerservice@clear2drive.com